Pty Ltd Terms and Conditions - The use of the CQNET
PTY LTD and all interconnected systems is subject
to the following terms and conditions:
1.1 The 'system' refers to any computer terminal
or device that may be connected to or used via a
connection with CQNET PTY LTD.
1.2 Files (and information) provided by the system
are for non-commercial use.
1.3 CQNET PTY LTD does NOT warrant that files, information
or services provided by the system will be error
free, uninterrupted or suitable for any particular
purpose. Under no circumstances shall CQNET PTY
LTD be liable for any loss, damage or injury including
without limitation any loss of profit, indirect
(consequential or incidental loss damage or injury)
arising from the use of the system or information
obtained from it.
1.4 CQNET PTY LTD does not guarantee that access
to any system (either internal or external) will
be available at any given time.
1.5 CQNET PTY LTD reserves the right to alter the
system rules as required without notice.
1.6 CQNET PTY LTD does not guarantee availability
of service at all times including line availability
at peak times.
2.1 The 'user' refers to the person or device that
connects to the CQNET PTY LTD system for the purpose
of gaining access to the system.
2.2 The user shall not engage in placing of software
or information on the system or any cache or proxy
system or any interconnected system which: (i) breaches
commercial copyright (ii) is unlawful and which
may constitute criminal activity (iii) is obscene
2.3 The user shall provide correct name, address
and contact information when registering and will
notify CQNET PTY LTD of any changes.
2.4 The user's password must be kept confidential
and can not be shared by other people. Users logon
name and password are not transferable and may NOT
be used by any other person or machine for access
to the system.
2.5 Users who elect to access information and files
contained in restricted or adult areas must under
no circumstances allow their unrestricted privileges
to be used by minors.
2.6 When using CQNET PTY LTD to access any system
internal or external to CQNET PTY LTD the user takes
full responsibility morally, legally and ethically
for their own actions. CQNET PTY LTD can in no way
be held liable for any actions or omissions caused
by the user.
2.7 CQNET PTY LTD does not take any responsibility
for any costs incurred by a client dialing a number
that is not a local call charge. ( Customers in
extremely remote areas will need to check with their
phone provider to ensure local call assess)
2.8 In accordance with the
IIA Code of practice Item 5.1, Internet access accounts
('access accounts') are not provided to persons
under the age of 18 years without the consent of
a parent, teacher or other responsible adult. Any
breach of this condition will mean an immediate
termination of account.
2.9 The User will be held legally, ethically and
morally responsible for their own actions when connected
to any system be it part of CQNET PTY LTD or external.
The User is also aware that their access is in no
way transferable and that allowing others both machine
and human access breaks the terms of this agreement.
3.1 Connection Fee - $22.00 is payable together
with first month's full subscription charge or pro-rata
subscription charge prior to system access being
available to User. This Connection Fee is a once
off charge and is NON-refundable.
3.2 Subscriptions - Due and payable on the FIRST
of each month (i.e. you pay in ADVANCE for your
subscription hours). All Subscription charges are
automatically generated on a monthly basis (calendar
month, NOT anniversary). Charges will continue to
be generated until such time as notification in
writing is received from the User to cancel the
account. Your statement will also show Excess Hour
charges or Excess Megabyte charges if applicable.
Statements are E-MAILED to each Subscriber on the
first of each month. Your Statement is also sent
to your own Home Page, so you can view your account
'on-line' at our website: http://www.cqnet.com.au
(go to User Home Page and follow the prompts).
3.3 Payments - may be made by Credit Card ( Visa,
Mastercard, Bankcard), Cheque, Money Order, or Cash.
Internet banking and payment at a Rock Building
Society is available (contact us for details). For
credit card customers, the balance on your statement
will automatically be charged to your credit card.
(If your card fails to authorise, your access will
be denied). It is your responsibility to notify
CQNET PTY LTD of any changes to your Credit Card
details. For all other clients, payments must be
received at our Accounts Department within the first
seven days of each month.
3.4 Overdue Accounts - Access will be denied to
any user with an outstanding balance after 7 days.
Should you fail to contact our accounts department
the following steps will be taken automatically:
a. ACCESS DENIED - Account unpaid by 7th day of
month = access denied until payment is made.
b. CANCELLATION - If account remains unpaid by last
day of the month = Account will be CANCELLED, resulting
in LOSS OF: All accumulated hours; E-Mail Address,
ALL E-mail and Home Page contents. ( Emails cannot
be retrieve once the account has been cancelled).
c. TO RECONNECT - A re-connection fee of $22.00
(plus any outstanding balance) plus full payment
(including any fees applicable) must be received
prior to access being allowed.
d. COLLECTION AGENCY If there is no contact with
our accounts department and money is owing on your
account, the matter will be placed in the hands
of a Collection Agency without notice to you and
you will be responsible for any charges incurred.
3.5 ALTERATIONS - only the person whose name the
account is in can make any changes to accounts.
Should you wish to alter your monthly subscription,
please contact our accounts section. This applies
to current subscription TYPES only.
If a user wishes to change USERNAME - a $22 fee
will apply - as this request requires us to cancel
your existing username details and set up a new
account for you..
If a user wishes to have an account be placed 'ON
HOLD' there is a $5 charge for this service. Full
payment of all fees (including subscription fees
min $12.00 per month) must be received prior to
access being reinstated. (maximum period of two
3.6 Time Control - Users who are on the ACCESS packages
will be charged at the excess per hour rate for
hours used over their accumulated or package hours.
Please check you own time on line time on our website
www.cqnet.com.au. (go to User Home Page and follow
the prompts). If you want your hours limited please
contact our staff for details.
3.7 Cancellations - It is your responsibility to
notify CQNET PTY LTD of your intention to cancel
your account. Our system automatically renews your
subscription on the first of each month, and charges
will be applied to your account, unless you advise
our accounts department before the end of the current
month. When your account is cancelled, your E-mail
address and Mailbox are deleted, it is impossible
for any mail to be recovered or forwarded. To simply
stop using is not considered notification. Cancellations
can either be effective immediately, or at the end
of the current month. If there has been usage prior
to receipt of notification to cancel, the account
will be subject to a cancellation charge of $15
(inc GST), together with a pro-rata charge for the
number of days the system has been accessed and/or
charge for any excess MB used prior to cancellation.
Alternatively, the user must pay CQnet Pty Ltd the
fully agreed monthly subscription fee. The lesser
amount will be due and payable immediately by the
4.1 Any vulgar language, verbal abuse or harassment
of any kind to a staff member or Dealer of CQNET
PTY LTD through telephone/fax, 'snail mail' or e-mail
will result in immediate termination of account.
4.2 CQNET PTY LTD reserves the right to revoke access
to the system to any user who breaches these terms
and conditions. CQNET PTY LTD at all times reserves
the right to terminate a user access for any reason
that CQNET PTY LTD deems fit.
Once the CQNET PTY LTD system has been accessed,
the User signifies their acceptance of these terms
and conditions and is legally, ethically and morally
bound to comply with same.
Last updated 12/11/2004